Purpose:
The Response Manager ensures the co-ordination centre is running effectively on a day-to-day basis. This workshop is intended for people who may act as Response Manager in support of the Controller within a Civil Defence or Agency coordination centre during a response.
Format:
The one-day face to face workshop is a combination of theory, and practical scenario-based exercises. This provides the opportunity to ask questions, learn and practice skills in a safe environment, and meet others you may be working alongside in a response.
Topics Include:
• • Overview of the Response Manager role
• • Signs of a high functioning coordination centre (cc)
• • Leading the initial response phase, priorities at activation
• • Reviewing the layout of the coordination centre given current and potential event size
• • Assisting the Controller with the Mission Intent Statement and Controllers Intent
• • Building the IMT, operational structure for each function, and across response levels
• • Establishing norms e.g. information basics, use of status reports, end of day debriefs
• • Establishing the daily schedule
• • What a Controller expects when returning to the coordination centre
• • Common pitfalls and solutions
• • Controller approvals
• • Decision making
• • Status reports and incident management team meetings